Frequently Asked Questions
 

 

 

 
 


Q: I would like to get in touch with Jacqui. What is her email address?
A:
You'll have to depend on snail mail and write to Jacqui at PO Box 27667, Austin, TX 78755. Jacqui does not have an email address that she releases to the public. All of Jacqui's fingers had to be amputated as a result of the accident, so it is hard for her to write or to use a computer keyboard. Though she is now able to hold a pen between the thumb that surgeons have made for her and the side of her right hand, writing is very difficult and so is using a keyboard (Jacqui must select each letter individually). Jacqui wishes that she could answer all of the mail she receives, but that is not possible at this time. She very much appreciates the notes of encouragement she receives and reads all of her mail.

Q: Does Jacqui make speeches and presentations?
A:
Jacqui is not making personal appearances at this time, but hopes to be able to do so in the future. Check the "News" page on her web site periodically for updates.

Q: I'm with the media. We want to interview Jacqui for a story. How do we contact her?
A:
Sherry Matthews Advocacy Marketing helps Jacqui handle the requests she receives for media interviews. Contact Janet Lea at info@helpjacqui.com to discuss your request.

Q: How can campaign materials featuring Jacqui be used?
A:
Materials were developed for use by police departments, schools and nonprofit organizations to deter people from drinking and driving. Jacqui's images can't be used to new create ads, posters or other educational items without her written permission.

Q: We would like to use the "Before and After" public service announcement on TV stations in our area. What do we do?
A:
Jacqui has granted rights to the Texas Department of Transportation to use her image in the TV commercial developed for broadcast in Texas only. Contact Janet Lea at info@helpjacqui.com to find out about acquiring rights for use in your state.

Q: I want to order some of your educational materials for my school. Why can't I use a purchase order or credit card?
A:
The Help Jacqui Fund is managed by volunteers. Unfortunately, we don't have the resources to accept purchase orders and prepare invoices. Most people are able to work with their organizations and provide payment upfront for educational materials. We apologize for any inconvenience.

Q: I have written to Jacqui before, but she didn't write me back. Didn't she get my letter?
A:
Because her hands were so badly damaged, Jacqui is physically unable to answer the many letters she receives. She very much appreciates the notes of encouragement and reads all of her mail.

Q: What are Jacqui's plans for the future?
A:
For now, Jacqui will continue to live in the United States so that she can continue to receive the world's best medical care. She is thinking about writing a book. She looks forward to the day when she is able to be independent once more and return to her home in Venezuela.

 

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